{"id":26107,"date":"2026-03-05T08:07:37","date_gmt":"2026-03-05T08:07:37","guid":{"rendered":"https:\/\/studierendenwerk-ostbrandenburg.de\/?p=26107"},"modified":"2026-03-26T09:42:52","modified_gmt":"2026-03-26T09:42:52","slug":"faqs-student-housing-2","status":"publish","type":"post","link":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/faqs-student-housing-2\/","title":{"rendered":"FAQs student housing"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_tta_accordion shape=”square” color=”mulled-wine” gap=”10″ c_align=”left” c_icon=”triangle” c_position=”left” active_section=”” title=”FAQs student housing”][vc_tta_section title=”How can I apply for a room \/ apartment?” tab_id=”1756903076210-09fb0790-fbdc”][vc_column_text css=””]To apply for a room \/ apartment, please fill out the \u2192 application<\/a>on our website.<\/p>\n

For a desired stay of less than 90 days, please use the \u2192 application for short stays<\/a> . If you want to change rooms at the place of study, you have to enter a \u2192move request<\/a> put.<\/p>\n

Please note:<\/strong> A submitted application does not guarantee a place in a hall of residence. An additional application directly to municipal housing companies, building cooperatives and other providers is strongly recommended.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What do I need for my application for housing?” tab_id=”1756903076221-74b9745c-14ad”][vc_column_text css=””]In order to process your application, we need your admission to the university or (if you already have one) your certificate of enrollment, a copy of your ID or passport and a current photo.<\/p>\n

You can also complete the application in advance and submit the required documents later.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When should I apply and how long does it take to process my application?” tab_id=”1756903605735-ffb73f6d-f035″][vc_column_text css=””]Apply as early as possible, even if you have not yet been admitted, especially <\/span>if you have special requirements or are applying for a single apartment.<\/p>\n

You will usually receive a room offer 3-4 weeks before you wish to move in.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I ensure that I receive all the important information about my application?” tab_id=”1756903704019-62921115-57a4″][vc_column_text css=””]Please set your mail program so that the sender domains wohnen@swobb.de<\/strong> and wohnen.cb@swobb.de<\/strong> are secure domains. Put our e-mail addresses in your address book so that you receive all documents on time and are not sent to your SPAM folder!<\/p>\n

Please always check your SPAM folder to see whether documents have been sorted out due to the PDF attachment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if my wish cannot be fulfilled?” tab_id=”1756903824035-aabe363a-4898″][vc_column_text css=””]If your request for a certain residential complex or a certain room \/ apartment type cannot be fulfilled, <\/span>we will offer you an alternative. If you wish, you can also be placed on a waiting list. However, we cannot guarantee that a suitable room \/ apartment will be available by the beginning of the semester.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What kind of accommodations are offered?” tab_id=”1756903973035-feb49e7c-72ed”][vc_column_text css=””]We have 14 residential facilities with 3,764 places at the Cottbus, Eberswalde, Frankfurt (Oder) and Senftenberg sites.<\/p>\n

Occupancy takes place both individually in one-room apartments and together in shared apartments. 2 to 5 students share the kitchen and bathroom.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How are the rooms equipped?” tab_id=”1756904055144-8420090f-fcd4″][vc_column_text css=””]The rooms are fully furnished (bed, desk, chair, shelf, cupboard, lamps, etc.). You have to bring your own pillow, duvet and bed linen.<\/p>\n

The kitchens or kitchenettes are equipped with a hob, sink, refrigerator and cupboards. Kitchen utensils are not provided. All apartments have a bathroom with shower and toilet.<\/p>\n

Connections for radio, television, telephone and internet (LAN) <\/span>available. Washing machines and dryers as well as bicycle rooms are available for communal use in the basement.<\/p>\n

Alternatively, a Starter Kid (SIS Pack) can be purchased from the Studentenwerk as initial equipment for 65 euros (see also next FAQ).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is a SIS pack?” tab_id=”1756904232832-7da18a10-847e”][vc_column_text css=””]In particular, we offer our international students who arrive by plane and who are only entitled to a limited amount of luggage, a so-called SIS pack when they move in. This includes:<\/p>\n

1 pillow, 1 comforter, <\/span>1x bed linen (including sheets), 1 large towel, 1 small towel, toilet paper.<\/strong><\/p>\n

The SIS Pack can be booked in advance for 45 euros<\/strong> (as of 01.01.26). The number is limited. We therefore ask for timely notification.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is included in the rent?” tab_id=”1756904325376-0724ef91-9aed”][vc_column_text css=””]It is a gross warm rent. All additional costs such as electricity, water and heating as well as the internet are already included. There are no additional demands.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I have to pay a deposit?” tab_id=”1756904400983-f00e60bd-7099″][vc_column_text css=””]Every tenant has to pay a deposit. The fee is 300 euros for students and 400 euros for guests.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I get my place of residence?” tab_id=”1756904498530-bd39b661-d439″][vc_column_text css=””]After we have allocated you an apartment, you will receive an invitation to sign a contract from us for the date you want to move in. The deposit must be transferred in advance. If this is not paid by the due date, the reservation will be forfeited.<\/p>\n

By paying the deposit, you confirm acceptance on the date you want to move in. If you only withdraw from the reservation after the deposit has been paid, we will charge a fee of 30 euros.<\/p>\n

After signing the contract, you will receive the keys to your room \/ apartment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I pay my rent?” tab_id=”1756904501600-32e9ac83-67c8″][vc_column_text css=””]Payment of the rent is made by direct debiting from your account. Please note that the debit can only be made from a German bank account. Every tenant is therefore obliged to submit a completed \u2192 SEPA direct debit mandate<\/a> when signing the tenancy agreement, which enables the Studierendenwerk to debit the monthly rent. This is usually done on the 5th working day of the month.<\/p>\n

If this mandate is not presented, the tenant is obliged to pay the rent by the 5th working day at the latest <\/span>of each month to the account of the Studierendenwerk. The Studierendenwerk charges a monthly fee of 5 euros for this.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where do I still have to register?” tab_id=”1756904629908-b48b2367-94f5″][vc_column_text css=””]Registration is mandatory in Germany. When you sign the rental contract, you will receive a confirmation from us. You must use this to register with the responsible citizens’ office within 14 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I have to pay the license fee?” tab_id=”1756904688205-44e762bb-491f”][vc_column_text css=””]In Germany every household has to pay the license fee. This also applies to residential units in student residences. BAf\u00f6G recipients have the option of being exempt from the fee.<\/p>\n

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On October 30, 2019, the BVerwG decided that students who do not receive any subsidies (e.g. BAf\u00f6G) can be exempted from paying the broadcasting fee because of a particular hardship. The prerequisite is that after deduction of the housing costs, a maximum of an income is available that is comparable in its amount with the income of the recipients of social benefits according to SGB XII, and that there are no realizable assets.<\/p>\n

For further information we refer to the \u2192 Homepage<\/a> the contribution service and the \u2192 Request<\/a> for liberation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What do I do in the event of an accident?” tab_id=”1756904744460-982eb0fa-afed”][vc_column_text css=””]If an emergency occurs outside of the janitor’s working hours, you can contact the following companies depending on the location of your hall of residence:<\/p>\n

Frankfurt (Oder)<\/strong>: Havarieplan<\/a> | Berliner Stra\u00dfe: Havarieplan<\/a> | Eberswalde<\/strong>: Havarieplan<\/a> | Cottbus<\/strong>: Havarieplan<\/a> | Sachsendorf: Havarieplan<\/a> | Senftenberg<\/strong>: Havarieplan<\/a><\/p>\n

Please check first whether the damage needs to be repaired immediately to avoid damage to property and personal injury or whether a report can be made to the Studentenwerk or the responsible janitor the next day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do the smoke alarms work in my room?” tab_id=”1756904782817-32796072-e36e”][vc_column_text css=””]If a fire breaks out, smoke alarms warn with a loud acoustic signal when the toxic smoke gas gets into the measuring chamber of the smoke alarm. This gives you a good chance of bringing yourself and other residents to safety.<\/p>\n

Technical information on the devices can be found in the \u2192 operation manual<\/a> remove.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I move to another room?” tab_id=”1756904863058-1d8c3270-0abc”][vc_column_text css=””]If you want to change rooms at the place of study, you must apply to move. You can fill this out online.<\/p>\n

\u2192 Move request<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

contact and service points<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[163],"tags":[],"class_list":["post-26107","post","type-post","status-publish","format-standard","hentry","category-uncategorized","category-163","description-off"],"acf":[],"_links":{"self":[{"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/posts\/26107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/comments?post=26107"}],"version-history":[{"count":11,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/posts\/26107\/revisions"}],"predecessor-version":[{"id":28520,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/posts\/26107\/revisions\/28520"}],"wp:attachment":[{"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/media?parent=26107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/categories?post=26107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studierendenwerk-ostbrandenburg.de\/en\/wp-json\/wp\/v2\/tags?post=26107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}